I have tons of Feedback that you've kindly sent me, to add to this section.
I promise to do it as soos as possible. Thanks for your patience...

Fellows pipesmokers, if you are visiting this page for the first time and you are interested in the high grade Italian pipes, than look no further. You are at the right place. You simply can't get any better service, inventory, prices than at Neatpipes.com. And if you can't find what you are looking for, than ask for it and most likely Luca will get it for you. Best. E.

Luca, both the Horn and olive wood Spanu arrived today.  You silver chain really added a sophisticated classy touch.  I now have three heirlooms, one  for each of my 3 children.  The special personalized tamper is most appreciated and I accept it with honor. The olive wood is beautiful.  Almost to pretty to fill with tobacco.  Are there any special tips I need to know about firing up this type of wood?  I certainly don't  want to burn the bowl. Hopefully the S. Bang will arrive soon. Thanks.

Hi Luca, got the pipe this morning, beautiful and extremely rare item. Thanks again.

I just got my natural, rusticated Radice in today's post. This is a spectacular pipe. I love smoking this shape and think I may get rid of some of my less favourite Radices and buy more of these.

Luca, the pipes arrived this AM.  Please let the Radice Family know I am very proud to have them in my possession and thank them for the unique display stands. You have been most helpful and a pleasure to work with. I will check you website often.

Caro Luca, la pipa è arrivata e la trovo bella oltre ogni aspettativa: era un po’ che cercavo una pot di tali dimensioni e trovarla Charatan è stata proprio una botta di fortuna. Ti farò sapere le mie impressioni in fumata.  
Per adesso ancora grazie! Ciao.

Luca, just got the Radice. Beautiful pipa. I will be loading it up with some of Greg Pease’ Odyssey and am sure I will enjoy it very much. Thank you for the great service.

Hi Luca, hope you're enjoying your travel and finding some interesting pipes...
The Castello #10, with my surprise arrived this morning earling than I expected, a nice surprise.
The pipe is beautiful and a nice addition to my smoking pipes collection. I sincerely hope you can find me a few more Castello #10's... I think I have room for another 2 more...
Thanks so much.

Hi Luca, got this pipe this afternoon. Beautiful piece. Thanks again for your outstanding service. Looking forward to get more pipes from you. Regards.

The pipe did arrive, and it's lovely. The smoking qualities are fabulous, as well. It seems to have a very sweet taste, with LOTS of flavour. Very nice! I'll treasure this one, for sure. I hope you're having a wonderful trip.

Dear luca i recieved the pipe i ordered [sansini estate] and it looks just as nice as shown on your web site.thank you for the promp service and i will see you soon. Thanks.

Hello Luca, I just wanted to let you know that I picked up my pipe at the Post Office this morning. It looks great, the blast exposed some very nice straight and ring graining. I am sure that it will smoke as well as it looks. Thanks again for the fast shipment. I will continue to keep an eye on your website. 
Best of luck for continued success with your business. It certainly has grown over these past few years - and I hope it continues for you. Best regards.

Grazie Luca, The pipe arrived today and I'm very happy with it! I like the way the grain shows through the carving. Thank you for sending the box, sleeve and the fine leather pipe cleaner holder. I hope to see you in Chicago in May. Arrivederci.

Dear Luca, I received your package yesterday. I smoked the pipe last night and was very pleased with it. Thank you very much for your prompt service. I enjoy your website and look forward to your newsletters. Thanks again!

Luca, I received the pipe. Looks great. I hope to smoke it tonight. Thanks.

Hi Luca,Just wanted to let you know that the Le Nuvole pipe came in today. It looks Great! Thanks so much for everything.

Hi Luca, excuse me that I can't hide my excited ecriture in this mail. The Barling pipe has arrived safely today. It is TRULY A GORGEOUS PIPE!! I've seen so many bent apple till now, but never one like this classic Barling! The shape is quite stunning. bottom-fat bowl that is particular to Pre-Trans Barling's apple connects the shank and flows to acute bent, very classic pre-war styled handcut stem. The wood is great. grain is far from well-aligned, but has robust crosscut with very beautiful natural stain. And above all, the condition is very nice! I assumed this piece pre-dates 1952, for MADE IN ENGLAND stamping has a period on its end, but I never imagined how good the condition is, for this at least 55 years old pipe! I'm gonna light this beauty up very soon. Thank you Luca, for this nice trading. I am very satisfied with it.

Luca, received this today. It is just as nice in my hand as it is in the photo. I am pleased. Quite unique.

Gentile Luca, ho ricevuto le due pipe, la Dunhill e la Baldo Baldi. Due splendide pipe.

I must say that your website is excellent. You have the best pictures of any pipe shop out there! And the selection you have is very nice as well. You can see that a lot of time and effort went into designing the site, and I hope that it pays off for you.

Hello Luca, the Dunhill Bruyere arrived safely today. It is a beautiful pipe and your leather pouch is great.

Hello Luca, unfortunately I just have not had time to sit down and write you a note to tell you that I am completely delighted with the items I purchased recently. Everything arrived very quickly and undamaged, the lighter is gorgeous...

Dear Luca, the pipes have already been received, very good, I like them very much, thank you!

By the way, the new website is very nice and easier to use than the previous site.

Thank you.  Very good format and selection.  Continue the good work and much success.

Hi Luca, congratulations about the changes in your website. I hope business with the shop and website are well...

I have just been at your new website, and I think it looks very good. Congratulations....

I very much like the new format of your web site. Very Classy!! !

Well, the best of luck to you on your new site!

Now, your site. I like it, overall. It did take me a few seconds to figure out how to get to the sale pipes, since the link is no so clear. It looks like a title, not a page. If you changed the wording to "Enter the Store," instead of "On line Store," it would be much more clear to everyone.
I'm sure more will come to me. Your shop looks fantastic. I think you need a page with photos of the store itself, just so people can see it.
It's really beautiful.

Hello Luca, I received the pipes delivered to my door today in good order. They are in very good condition and I am sure I will enjoy smoing them for some time. Thank you again, and you will see more orders in the future. Looking forward to seeing your new web site.